Respecting our Customers’ Privacy Precedent
Productions respects the privacy of all our customers
and business contacts, and is committed to safeguarding
the personal information which you provide us. Also,
Precedent Productions is subject to the requirements
of the National Privacy Principles which are contained
in the Privacy Act 1988 (the Privacy Act).
Our Privacy Policy outlines how Precedent Productions
will handle personal information about you. As we
collect personal information online through ‘the
site’, this Privacy Policy also outlines our
approach to online privacy issues (at 8 below).
Our Privacy Policy is divided into the following sections:
1. How is personal information
collected?
Precedent Productions is the founder and co-ordinator
of many prestigious business award programs. In order
to provide customers with quality award programs,
Precedent Productions offers customers the ability
to register for a number of business awards programs,
allow the general public to nominate their favourite
businesses and offer tickets to purchase for its awards
presentation evenings. This information is captured
through four different sales channels.
- A call centre which provides telephone assistants
service for business registrants, voters and ticket
purchasers;
- Printed nomination form which the general public
can vote for their favourite businesses;
- Online registration completed by the businesses
themselves;
- Online ticket sales available through our website.
These sales channels reflect the different ways in which
Precedent Productions collects personal information about
customers. Collection will occur at the time you may register
your business, nominate your favourite business, or purchase
tickets to the Presentation Evening.
2.
What personal information does Precedent Productions collect,
and why?
If you register your business to be part of any one of
our awards programs, or wish to nominate your favourite
business, or wish to purchase tickets from Precedent Productions,
we need to collect personal information about you, including
your name, address, telephone number and email address
(if available). The main reason we need this information
is so we can contact you if your business has been successful
in the nomination stage of the program, send you your
finalist material and invitation to the Presentation Evening,
inform you in the case of an event cancellation or to
notify change of event details or replacement of lost
tickets, or notify you if you are successful in winning
the voters prize. We may also need some of this information
in order to process your payment (for example, if you
pay by credit card online). Unless you tell us otherwise,
we will use personal information about you for marketing
and research purposes. If you are a Finalist or Winner
in any one of our awards programs, your details (business,
address, telephone) will be made available for the purpose
of promoting your business’ success. Precedent Productions
may use your contact details to send you information about
the Awards in future. If you no longer wish to receive
such information, contact Precedent Productions (the contact
details of our Privacy Officer are at Section
8).
3. Will
personal information be given to anyone else?
Precedent Productions does not sell personal information.
However, as explained below, Precedent Productions may
disclose personal information about you in some circumstances.
Unless you tell us otherwise, Precedent Productions may
disclose your contact details to venues and sponsors so
that they can provide you with promotional material about
upcoming events, products or services. We may also disclose
your personal information to third party contractors and
service providers who help us operate our business or
to provide a service to you (for example, our contractors
include a company which helps us to operate our computer
systems and to send out our mail/email). If Precedent
Productions provides your personal information to venues
or promoters, or engages contractors and service providers
to handle personal information, we require these organisations
to agree to comply with our Privacy Policy and with strict
conditions governing how personal information is to be
handled. Otherwise, Precedent Productions will only disclose
personal information if this is required by law or permitted
under the Privacy Act.
4.
Security of personal information
Precedent Productions protects the personal information
it collects in a secure database, in proprietary data
format, which can only be read using proprietary tools.
Data collected online is stored in a Microsoft SQL database,
a protected, secure data centre that is unreachable by
the Internet. Precedent Productions employees are required,
as a condition of their employment, to treat personal
information held.
5.
Non-customer information
Precedent Productions needs to collect personal information
about individuals who are not customers. This will usually
arise where we collect the name and business contact details
of a person who is the contact in a government agency
or company with whom we deal. Precedent Productions' policy
is to only use personal information collected from non-customers
for the main business purpose for which it was collected.
6. Access and
correction
Under the Privacy Act, you have a right to seek access
to information which Precedent Productions holds about
you. You also have the right to ask us to correct information
about you which is inaccurate, incomplete or out of date.
If you are an online customer (ie you purchase tickets
from our website), you are able to access or correct the
personal information which Precedent Productions holds
about you - simply by logging onto our website. If you
are not an on-line customer, but would like to seek access
to our connection of, personal information about you,
you should follow the procedure set out below. To provide
you with access to personal information about you, Precedent
Productions would usually provide you with a print-out
of the relevant personal information from our databases,
or if relevant, with photocopies of information stored
in paper files. If you wish to access the personal information
that we hold about you, please set out your request in
writing, including your phone number, and forward this
to our Managing Director at P.O. Box A1260, Sydney South
NSW 1235. In the interests of protecting the privacy of
individuals about whom we hold personal information, we
will require that you verify your identity by enclosing
a copy of a form of identification such as a current driver's
licence or passport with your written request (this will
be returned to you after your identity has been verified).
Ordinarily, Precedent Productions will not charge you
for the cost of providing this type of access to these
records. However, if we do propose to charge you, we will
advise you of the relevant charge before we provide you
with access. If you wish to discuss our method of providing
access, please contact our Managing Director with your
query. If you wish to change personal information that
is inaccurate or out-of-date, please contact
us, with your request for correction. Precedent Productions'
policy is to consider any requests for access or correction
within 21 days.
7.
Online privacy issues
To the extent that this Privacy Policy applies to online
privacy issues, it is to be read as forming part of the
terms of use for our website. When you deal with Precedent
Productions, whether online or otherwise, Precedent Productions
takes its privacy obligations seriously. This clause 7
is intended to provide more information about privacy
for the users of our website. Generally, Precedent Productions
will handle personal information collected online consistently
with the way that it handles personal information collected
offline. To summarise, we will use personal information
collected online to provide you with our products and
services (eg to process your online purchases), to contact
you in the case of an event cancellation or a change of
venue, and if you agree, for Precedent Productions' marketing
purposes. If you have registered for an awards program,
your contact details may be provided to sponsors who are
financially supporting the event - whom will act in accordance
with the national privacy principals. If you have opted
in to receive newsletters or special offers from Precedent
Productions you may, in some circumstances, also receive
newsletters or special offers from the sponsors of the
event/program. You can change your preference to receive
Precedent Productions Special Offers or Newsletters with
Precedent Productions at any time. If you are contacted
by a sponsor, they will also provide you with a facility
by which you can opt to no longer receive communications.
Other matters specific to Precedent Productions' handling
of personal information online are set out below.
A. Online collection
of personal and non-personal information
As outlined at point 1 of this Privacy Policy, we
collect personal information through our website.
For example, Precedent Productions will collect personal
information online from customers when they register
their business for our awards, nominate a favourite
business, or purchase tickets to a presentation evening.
Our website also collects other information - some
of this is personal information, and some is not.
B. Online Disclosures
To try and bring you offers that are of interest to
you, Precedent Productions has relationships with
other companies that we allow to place advertisements
on our web pages. If you visit our website, advertisement
server companies may collect information such as your
domain type, your IP address and clickstream information.
C. Secure Online Transactions
If you make a purchase through our website, we process
your credit card details securely over the Internet
using a accredited Internet payment security system.
With the combination of the Verisign SSL encryption
at our website and a secure browser at your end, we
take all measures to ensure that your credit card
and anonymity are protected when you purchase online.
D. Links to other websites
Sometimes our website contains links to third party
websites, for your convenience and information. When
you access a non-Precedent Productions website, please
understand that Precedent Productions is not responsible
for the privacy practices of that site. We suggest
that you review the privacy policies of each site
you visit.
8.
Additional privacy information and how to contact Precedent
Productions
Precedent Productions may change its Privacy Policy at
any time. Precedent Productions will make available this
policy to anyone who requests it, whether at our offices
or by use of our website. For further information about
privacy issues and the protection of privacy visit the
Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
If you feel that Precedent Productions is not complying
with this Privacy Policy, or if you have other privacy
concerns, please contact Precedent Productions (using
the following contact details):
- by e-mail to precedent@precedent.net
- by facsimile on (02) 9264 0814
- by letter to P.O. Box A1260, Sydney South, NSW
1235
- in person, at our head office at Level 1, 168
Day Street, Sydney South NSW 2000
|
|
